S+H Consulting

Case Study

System Implementation Project Management

Utilities

INDUSTRY

50

EMPLOYEES

$9M

ANNUAL REVENUE

Background

Our client selected NetSuite to implement as their new ERP system. S+H Consulting acted as the liaison between the VAR and the client and provided project management, subject-matter expertise, and implementation resources and support.

Objective

  • Evaluate business needs and workforce capabilities to define system requirements
  • System design, configuration, and data migration
  • Conduct training and end-user acceptance training
  • Oversee system reconfiguration and go-live
  • Conduct post-implementation assessment

Solution

  • Performed process mapping of current and future state requirements and assessed future state functional requirements compared to current workflow​
  • Developed and designed system integration and automation plan based on future state KPIs and reporting structure needs, then assisted client with data migration templates
  • Identified training gaps and prepared training work plan
  • Developed scenario library for testing​ and provided step-by-step training manuals for go-live and post-implementation support
  • Project managed to ensure successful go-live through support, testing, and validation

SUCCESSFULLY OVERSAW AND EXECUTED NETSUITE ERP IMPLEMENTATION.

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