Case Study
System Implementation Project Management
Utilities
INDUSTRY
50
EMPLOYEES
$9M
ANNUAL REVENUE
Background
Our client selected NetSuite to implement as their new ERP system. VIP acted as the liaison between the VAR and the client and provided project management, subject-matter expertise, and implementation resources and support.
VIP’s skilled project managers provide thorough status documentation to keep team members on-task and accountable.
Objective
- Evaluate business needs and workforce capabilities to define system requirements
- System design, configuration, and data migration
- Conduct training and end-user acceptance training
- Oversee system reconfiguration and go-live
- Conduct post-implementation assessment
Solution
- Performed process mapping of current and future state requirements and assessed future state functional requirements compared to current workflow
- Developed and designed system integration and automation plan based on future state KPIs and reporting structure needs, then assisted client with data migration templates
- Identified training gaps and prepared training work plan
- Developed scenario library for testing and provided step-by-step training manuals for go-live and post-implementation support
- Project managed to ensure successful go-live through support, testing, and validation
Successfully oversaw and executed
NETSUITE ERP IMPLEMENTATION
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